Can't Register as a Microsoft App Developer | Error 6152

Tech Insect 0

Hi, I am trying to buy a company app developer account to publish apps to the Microsoft Store. After I input my card details and finish the review page it gives me an error code of 6152. I can't submit a ticket via the Partner Portal because my account has no workspaces, which is a required field on the form. When I tried calling the support number, the person said there is no phone support for Microsoft Partner Center. Can someone help me out?

Junjie Zhu - MSFT 15,446 Reputation points Microsoft Vendor

2024-02-05T02:47:37.3066667+00:00

Hi @Tech Insect ,

Welcome to Microsoft Q&A!

For your scenario, please open a free support ticket here: Contact Us. Go to Contact us tab, find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior. The store team could check the status of your account in the back end.

Thank you.
Rui Craveiro 0 Reputation points

2024-02-14T15:54:06.15+00:00

This points to a dead end. Besides, this is clearly a bug: https://answers.microsoft.com/en-us/xbox/forum/all/error-6152-microsoft-dev-center/b99c99e8-f054-42e1-9b12-6643718fd134 https://answers.microsoft.com/en-us/xbox/forum/all/cant-pay-for-developer-account-in-partner-center/66e9e7c7-f1cb-467d-9d32-fcd10b037063 https://learn.microsoft.com/en-us/answers/questions/1480164/dutch-credit-card-declined-while-payment-authorize I have been trying to pass this incredible barrier for too many hours, several different cards, different banks, different Microsoft accounts and it keeps returning several different errors. Does anyone at all in Microsoft care to solve this problem, or are you just going to keep on redirecting developers to an incredibly complicated support navigation system?

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Can't Register as a Microsoft App Developer | Error 6152