Hi @jennyKim
Thank you for post!
I understand that you are facing an issue with mail nickname
attribute is missing in Active Directory (AD) and you want to modify the nickname from the GUI rather than PowerShell.
In Windows Active Directory (AD), the "Mail nickname
" attribute is not included by default because it's not a standard attribute that is commonly used.
To get the Mail nickname attribute in your Active Directory it needs to create the custom Active Directory attribute please refer the below documents to create the custom AD attribute.
Active Directory: Schema Update and Custom Attribute
The other side you would like to make the changes in mailnickname field in Entra portal (GUI) for synced users, there is no built-in GUI option that can directly edit the mail nickname attribute for synchronized users.
I hope this answer helps! please Feel free to ask any questions you may have.
Reference: Create and manage custom AD attributes with PowerShell
How to Create Custom Attributes in Active Directory
Thanks,
Akhilesh
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