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EdytaBarnasEDYBA-9609 avatar image
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EdytaBarnasEDYBA-9609 asked krish-gh commented

App Insights - retrieveing Question, Answer and Score

Could you please help me why "Question", "Answer" and "Score" come as empty when using Application Insights to get requests from Knowledge Base?

Please see attached the file

I added Instrumentation Key, Application ID and API Key in "Settings" of my Web App Bot.

What is more, I was not sure where I should enable Application Insights - App Service related to Web App Bot or App Service related to QnA Maker Service. Therefore I enabled them on both. I did not enable them on creation but afterwards. May it be a reason?

37608-appinsightsissue.png


azure-webappsazure-monitorazure-cognitive-services
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@EdytaBarnasEDYBA-9609 , did you include 'customEvents' in the query (not able to see the full query in your screenshot)? I believe question, answer are logged in customEvents. For details, refer Add telemetry to your QnAMaker bot.

customEvents
| where name == 'QnaMessage'
| extend question = tostring(customDimensions.question) 
| extend answer = tostring(customDimensions.answer)


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