Windows 11 and Series X controller: Screenshot button stopper working after windows updated. Any help?

Question

Hi

Controller Xbox series X on windows 11 stopped taking screenshot

I'm talking about the screenshot button on the xbox series controller. Worked until a week ago, until I updated windows.

Update:

I've just discovered that the screenshot button doesn't work when connected on bluetooth but it does when I use the cable Can somebody help? thank you in advance

Answer 1

I've had the exact same problem. It was first because KB5034204 update that contains Bluetooth LE fixes. I've uninstalled the update and the button was normal again. Then came KB5034765 update that contains the same Bluetooth LE fixes. I've then uninstalled the update and the button works normal now. You can refer to this reddit thread for more info https://www.reddit.com/r/pcgamingtechsupport/comments/1ah7ebr/capture_button_on_xbox_series_x_controller/ maybe you can upvote this feedback to make the dev team aware of this problem https://aka.ms/AAp8x13