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[Migrated from MSDN Exchange Dev]Viewing Email from a Conditional Access account

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Viewing Email from a Conditional Access account

[Original post]
When sending emails from an account with a conditional access policy in place to block downloads onto non-company devices the recipient is unable to view the email/message, nothing appears but a note at the top of the supposed message saying that their are blocks in place. I am attempting to block downloads onto non-company devices with conditional access policies but this is not even allowing a user to read the email. The recipient of this type of message gets access to nothing. Is it something in the conditional access policy enacted on the recipients email? Or how can I keep my policies in place but allow emails to be received by recipients?

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Hi,
Are there other policies assigned to the affected account?
And if possible,please post a screenshot of "the supposed message saying that their are blocks in place".
(Note:Please hide your personal information in the screenshot for security)


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