Encountering "Save application failed. AjaxError: ajaxExtended call failed" error when adding Android line-of-business app in Intune

Benjamin Kokholm Broen 50 Reputation points
2024-02-22T09:12:45.2066667+00:00

I received an APK file that I need to add as a line-of-business app in Intune, but I encountered an error when trying to create the app (see image.png in the attachment). We are using Privileged Identity Management, and I am a Global admin and an Intune admin. I searched online for the error code (Save application failed. AjaxError: ajaxExtended call failed), but I couldn't find any information related to Intune, only for Azure. How can I resolve this issue? (I had some troubles atteching the image, seems like this is the only way i can attach the image, sorry.) image

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
242 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,488 questions
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  1. Crystal-MSFT 44,416 Reputation points Microsoft Vendor
    2024-02-27T07:21:20.5033333+00:00

    @Benjamin Kokholm Broen, Thanks for the update. I am glad that we find the cause. Here, please let me write a summary for the issue.

    Issue

    Encountering "Save application failed. AjaxError: ajaxExtended call failed" error when adding Android line-of-business app in Intune

    Resolution:

    enter image description here Thanks for your time and have a nice day!

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  1. Crystal-MSFT 44,416 Reputation points Microsoft Vendor
    2024-02-22T09:37:00.4733333+00:00

    @Benjamin Kokholm Broen, Thanks for posting in Q&A. Based on my researching, I find a similar issue with this error message. For that issue, it is caused by missing scope tag. In the picture you provided, I find the scope tag is no. Please add a scope tag to this application to see if it can be saved.

    Hope the above suggestion can help. If there's any update, feel free to let us know.


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