Teams not installing using Intune Microsoft 365 Apps

Caspar - ABO 166

Hello, Once again I have an issue with Teams. We use the 365 Apps to install Office including Teams. A few weeks ago everything was working fine but now I just installed 130 new devices using Intune and Autopilot. None of the 130 devices has any sign of Teams, it's not there. Intune portal says 365 Apps is installed correctly. When i try downloading Teams manually it throws an error that I need some Microsoft Store component. I don't think it's an issue with my settings, as I now start seeing more people with the same issue! see topic here Is there anyone out there experiencing the same issue? This is different from the last Teams issue with EU countries not getting the client. That was fixed, this is a new issue.

IT Infra 0 Reputation points

2024-02-22T15:51:43.1+00:00

We have the same problem, no fix as of yet.
JP Elrod 0 Reputation points

2024-03-07T00:50:35.3066667+00:00

Same exact problem. Microsoft 365 Apps for Windows 10 installed via Intune/Autopilot worked normally for our laptops deployed Feb 29 and before. Everything deployed since 3/1 is simply missing Teams altogether. There's no advisories from Microsoft about any problems. I'd open a support case, but that's usually a waste of time. I guess we're going to package and push the Teams app separately for now.
Daniel Kingdon 0 Reputation points

2024-04-19T14:13:27.91+00:00

Same issue here still. Any word or workaround?
Caspar - ABO 166 Reputation points

2024-04-19T15:11:26.8566667+00:00

No fix for us still. Some days we install a new workstation and Teams (new Teams) installs instantly and other days Teams just doesn't show up at all. In some cases it suddenly appears many days later when a new/different user starts using the device. No changes were made to our settings or tenant, it's still a hit or miss. I am convinced this is a Microsoft issue somewhere.

2 answers

ZhoumingDuan-MSFT 8,060 Reputation points Microsoft Vendor

2024-02-23T01:52:16.9233333+00:00

@Caspar - ABO, Thanks for posting in Q&A.

To clarify this issue, please do some checks below.

1.Sync and Restart the device to check whether teams can install successfully.

2.Check if there exist some error message in Event Viewer.

3.Deploy Teams desperately: You can download the Teams installation package in official website and upload it to Intune, then you can deploy it as Win32 app.

https://learn.microsoft.com/en-us/mem/intune/apps/apps-win32-add

Please try above information, if there is any update, feel free to let me know.

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IT Infra 0 Reputation points

2024-02-23T08:35:20.2133333+00:00

I tried all this and it won't even deploy properly with teamsbootstrapper.exe -p in an intune app. The parameter is incorrect (0x80070057) is a common error

Caspar - ABO 166 Reputation points

2024-02-24T21:43:06.97+00:00

It's strange but I installed another device just a few days later and now suddenly Teams installs just right without me having changed a single setting. Tried it on two laptops.. Teams (for work or school) part of the 365 Apps installs by itself when performing a fresh start from Intune. I have no clue why sometimes Teams just fails to install. The only difference today is that I'm doing it from a different location with a different internet connection. Nu clue if that can somehow be related to the problem I was having earlier this week. Those 130 devices are still without Teams i believe. Will find out Monday if this fixes itself.

ZhoumingDuan-MSFT 8,060 Reputation points Microsoft Vendor

2024-02-27T08:57:43.0733333+00:00

@Caspar - ABO, Hope things going well.

May I know the status from your side? If there is any update, feel free to let me know.

Caspar - ABO 166 Reputation points

2024-02-27T15:10:28.7+00:00

At this moment we can see that every device we enroll using Intune from now on automatically installs Teams again. We didn't change any settings so it magically started working again.. We are still waiting for input from a customer who installed 130 new devices. It could be that Teams might still install after all on these devices that were missing Teams. If there's an update I'll share it here
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Florin ANDREI 5 Reputation points

2024-04-09T17:02:34.9366667+00:00

@Caspar - ABO

We are having issues with new Teams since EU restriction back in October 2023.

Since then Microsoft was incapable of fixing the deployment back to the suite Office365
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1 person found this answer helpful.

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