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kalm-1950 asked JennyFeng-MSFT commented

Unable to install Language Pack - 0x80073701

Hi, I am trying to install the en-GB language pack and I am getting a failed messages both on lpksetup and dism.
Operating System - Windows 10 2019 LTSC

I have attached the CBS error log below.

  CSI    00000278 (F) STATUS_SXS_ASSEMBLY_MISSING #595630# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
 2020-11-10 10:08:09, Error                 CSI    00000279 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #595472# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = 0fba66aea0c673d37a451fa5474cf2e9, version 10.0.17763.1158, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_1979_for_KB4558998~31bf3856ad364e35~amd64~~10.0.1.9.4558998-3314_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
 2020-11-10 10:08:09, Info                  CBS    Failed to pin deployment while resolving Update: Package_1979_for_KB4558998~31bf3856ad364e35~amd64~~10.0.1.9.4558998-3314_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:09, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Package_1435_for_KB4577668~31bf3856ad364e35~amd64~~10.0.1.6 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:09, Info                  CBS    CommitPackagesState: Started persisting state of packages
 2020-11-10 10:08:09, Info                  CBS    CommitPackagesState: Completed persisting state of packages
 2020-11-10 10:08:09, Info                  CSI    0000027a@2020/11/10:02:08:09.604 CSI Transaction @0x2ba700de910 destroyed
 2020-11-10 10:08:09, Info                  CBS    Perf: Resolve chain complete.
 2020-11-10 10:08:09, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:09, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:09, Info                  CBS    WER: Generating failure report for package: Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-GB~10.0.17763.1, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Installed, client id: DISM Package Manager Provider
 2020-11-10 10:08:09, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
 2020-11-10 10:08:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20201105032908.log to WER report.
 2020-11-10 10:08:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20201104055635.cab to WER report.
 2020-11-10 10:08:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20201104053539.cab to WER report.
 2020-11-10 10:08:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20201104030643.cab to WER report.
 2020-11-10 10:08:09, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20201104022837.cab to WER report.
 2020-11-10 10:08:09, Info                  CBS    Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Reboot mark cleared
 2020-11-10 10:08:09, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
 2020-11-10 10:08:09, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
 2020-11-10 10:08:09, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages
 2020-11-10 10:08:09, Info                  CBS    Reporting package change for package: Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-GB~10.0.17763.1, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, status: 0x0, failure source: Resolve, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 98, first merged sequence: 98, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Language Pack, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
 2020-11-10 10:08:09, Info                  CBS    Reporting package change completion for package: Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-GB~10.0.17763.1, current: Absent, original: Absent, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 98, first merged sequence: 98, pending decision: InteractiveInstallFailed, primitive execution context: Interactive 
 2020-11-10 10:08:09, Info                  CBS    The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 2020-11-10 10:08:09, Info                  CBS    Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 2020-11-10 10:08:10, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages
 2020-11-10 10:08:10, Info                  CBS    Enabling LKG boot option
 2020-11-10 10:08:10, Info                  CBS    Exec: Will not run corruption repair because no store corruption found.
 2020-11-10 10:08:10, Info                  CBS    Exec: Processing complete.  Session: 30848774_567119133, Package: Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-GB~10.0.17763.1, Identifier: Language Pack [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:10, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:10, Info                  CBS    Session: 30848774_567119133 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
 2020-11-10 10:08:10, Info                  CBS    Failed to FinalizeEx using worker session [HRESULT = 0x80073701]
 2020-11-10 10:08:10, Info                  CBS    Session: 30848774_1451848538 initialized by client DISM Package Manager Provider, external staging directory: (null), external registry directory: (null
 2020-11-10 10:10:12, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
 2020-11-10 10:10:12, Info                  CBS    TiWorker signaled for shutdown, going to exit.
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: ExecutionEngineFinalize
 2020-11-10 10:10:12, Info                  CBS    Execution Engine Finalize
 2020-11-10 10:10:12, Info                  CBS    Execution Engine Finalize
 2020-11-10 10:10:12, Info                  CBS    Ending the TiWorker main loop.
 2020-11-10 10:10:12, Info                  CBS    Starting TiWorker finalization.
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: ManifestCacheFinalize
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: ExecutionEngineFinalize
 2020-11-10 10:10:12, Info                  CBS    CBS Engine already deativated
 2020-11-10 10:10:12, Info                  CBS    CBS Engine already deativated
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: ComponentAnalyzerFinalize
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: PackageTrackerFinalize
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: CoreResourcesUnload
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: SessionManagerFinalize
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: CapabilityManagerFinalize
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: PublicObjectMonitorFinalize
 2020-11-10 10:10:12, Info                  CBS    CbsCoreFinalize: Enter vCoreInitializeLock


Can you please help me to resolve issue?



Thanks in advance.

Kal








windows-10-general
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@kalm-1950
Hi,

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Hi,

We have not get information from you for several days.
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1 Answer

JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered JennyFeng-MSFT edited

@kalm-1950
Hi,
You could try to run these commands from an admin command prompt:
Dism.exe /Online /Cleanup-Image /CheckHealth
Dism.exe /Online /Cleanup-Image /ScanHealth
Dism.exe /online /cleanup-image /analyzecomponentstore
Dism.exe /Online /Cleanup-Image /restoreHealth
sfc.exe /scannow
powershell.exe "Get-TroubleshootingPack -path C:\Windows\diagnostics\system\WindowsUpdate | Invoke-TroubleshootingPack "

The solution for most is to reinstall the operating system. You can perform an ‘in-place upgrade’ which means putting in a DVD or USB stick that contains Windows installation and running the setup again. You will have to reinstall your programs but you will not lose your data files.

Hope above information can help you.

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