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Kfitzpatrick1-1979 avatar image
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Kfitzpatrick1-1979 asked Kfitzpatrick1-1979 commented

How dp i get text back on my computer

Ive tried sfc/scannow in command prompt it cant do it i tried booting my computer on automatic repair it didnt work.. start menu doesnt work some things dont open up all the way either (as i right click on properties it opens a rly wide small box and i cant enlarge it) all i did was take my local disk drive off trustedinstaller and put it in my profiles control then rebooted my computer

windows-10-general
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I meant do not dp in the title

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Hello @Kfitzpatrick1-1979,
Thank you for posting here.

1.Can you enter winver in command prompt on computer and view the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]
2.Whether there is the same problem when using other accounts to log in to the system?
3.Is there a problem with clean boot?
4.In addition to the problem with start menu, whether there are other problems, please describe in detail.

Thanks for your understanding.



Best Regards,
Daisy Zhou


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I entered winver into the command prompt it says " not recognized as command operable program or batch file.. i tried to create a new acct with the command prompt but it doesnt show up when i go to log in and neither does the guest acct.. clean boot as in reinstalling everything? With the start menu i click on it and nothing happens

Thank you for taking the time

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1 Answer

DaisyZhou-MSFT avatar image
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DaisyZhou-MSFT answered Kfitzpatrick1-1979 commented

Hello @Kfitzpatrick1-1979,

Thank you for your reply.

1.We can type winver in Search bar and check the OS version.
39139-s1.png

2.We can open "Local Users and Groups" (type lusrmgr.msc on Search bar and click Enter)and create a local user, then log on this machine to check if you can open start menu.
39138-s2.png

3.No, clean boot is not reinstalling OS, we can perform clean boot based on the steps in the following link.
How to perform a clean boot in Windows
https://support.microsoft.com/en-sg/help/929135/how-to-perform-a-clean-boot-in-windows

Then log in to see if you can open start menu.

Hope the information above is helpful. If anything is unclear, please feel free to let us know.



Best Regards,
Daisy Zhou



s1.png (16.0 KiB)
s2.png (10.7 KiB)
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Is there a way to create a local group and add my main acct and a new one to it with administration cmd prompt cause the search bar doesnt work

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