question

DanParker-0340 avatar image
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DanParker-0340 asked azure-cxp-api edited

One of my web apps can't tcpping a server that other web apps in the same service plan can

With tcpping just a Connection attempt failed: Connection timed out. It work for an hour and then fail the next hour. It's been down 75% since last night though. Works fine for other web apps in the same service plan

azure-webapps
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SnehaAgrawal-MSFT avatar image
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SnehaAgrawal-MSFT answered SnehaAgrawal-MSFT commented

Thanks for asking question! To elaborate on this, the tools ping, nslookup and tracert won’t work through the console due to security constraints.
You may want to look into this document if you have integrated as outlined here. Check if firewall is turned on and set rule for this.

Checkout the suggestions in Troubleshooting section and see if that helps.


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Just checking in if you have had a chance to see the previous response.

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