Onedrive storage not changing once deleting files

Aran Billen 661 Reputation points
2024-03-08T12:08:36.45+00:00

Hi all,

I have users who are deleting files which are large and the space in the left corner or admin centre are not changing?

Screenshot 2024-03-08 113054

Any ideas?

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Accepted answer
  1. Emi Zhang-MSFT 22,161 Reputation points Microsoft Vendor
    2024-03-11T01:52:37.86+00:00

    Hi,

    How long has it been since it was deleted?

    Did you log out again and log in again?

    I suggest you check if the recycle bin is emptied, the recycle bin also takes up storage.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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