Marketing Emails from D365 are not Responsive on Mobile Devices

Yanetzy Correa 0 Reputation points
2024-03-11T20:52:16.6133333+00:00

Hi,

I just noticed that the emails I sent from Dynamics 365 to my list of clients and prospects don't look good when viewed on mobile devices. The emails look great on Outlook, but on mobile devices, the formatting looks off, and the images don't look very professional. Can you help me to fix this issue?

Your prompt response would be much appreciated.

Regards,

Yanetzy

Windows 365 Business
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  1. ZhoumingDuan-MSFT 8,840 Reputation points Microsoft Vendor
    2024-03-12T01:17:46.7966667+00:00

    @Yanetzy Correa, Thanks for posting in Q&A. From your description, it seems the issue is with Dynamic 365 which we are not familiar. Please contact the support in the following link:

    https://learn.microsoft.com/en-us/dynamics365/get-started/support/

    Thanks for your understanding.

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