Teams Access Restricted Error

Question

question

Jim-9915 asked Mar 20, '20 Nicholas-2595 commented Jul 8, '20

Teams Access Restricted Error

I downloaded the latest Teams client for linux but when I tried to login it says:

"We're still developing Teams for Linux
But if you'd like to join our small group of early adopters, select the button below and we'll put you on the list."

If I click on:
"I'm interested in using Teams"

It takes me here where it says teams should be open for everyone to use:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16911565-linux-client

Am I missing something?

office-teams-linux-itpro

· 2

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

AvendanLucian-5334 · Apr 03, 2020 at 06:55 PM

Well, I read everyone of the posts from Linux users and did not see a solid solution to the issue we are all experiencing. For reference, I installed the .deb package on my

Linux Mint 19 x64 Linux Kernel 4.15.0.

Any assistance is appreciated. Thank you

3 ·

Dave-1364 · Jul 06, 2020 at 01:43 PM

I too have the same error and can no longer communicate with my customers. It was previously working fine, thank you Microsoft.

1 ·

Answer 1 · 2020-03-23T10:05:23.22Z

JimmyYang-MSFT answered Mar 23, '20 Jim-9915 commented Mar 23, '20

Hi Jim-9915!
What is your Linux OS version?
Based on my knowledge, Teams for Linux can support the following Linux OS version:
Ubuntu 16.04 LTS, Ubuntu 18.04 LTS
Fedora 30 Workstation
RHEL 8 Workstation
CentOS 8

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Jim-9915 · Mar 23, 2020 at 03:09 PM

I am running on CentOS 7. The RPM installs fine and I am able to login to teams, but after that I get the error that Teams for Linux is still being developed and that I need to join the early adopters list.

1 ·

Answer 2 · 2020-03-23T13:48:35.033Z

MarianJavorkaMSFT answered Mar 23, '20 Carp-7792 commented Apr 12, '20

Thank you for trying Teams for Linux and for sharing your feedback @Jim-9915 . Would you mind going to https://admin.microsoft.com and creating a support request so our team can contact you? We will need to get logs from your machine to see what's going on.

· 8

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Jim-9915 · Mar 24, 2020 at 03:59 PM

Could you explain how I can open a support request as you described above? When I go to https://admin.microsoft.com it just takes me to my office apps. Thanks!

1 ·

Jim-9915 · Mar 25, 2020 at 06:49 PM

Could anyone provide help with this? I would really like to get the Linux client working. Thanks!

1 ·

OmarKhalidMSFT Jim-9915 · Apr 08, 2020 at 05:15 PM

Hi @Jim-9915 - Support requests can be opened by an administrator following the process outlined here. It looks like you don't have admin access on your tenant which is why it is redirecting you to the Office apps page. Please reach out to your admin and ask them to open a support request with Microsoft on your behalf so that the support team can take a look at the issue.

0 ·

Carp-7792 OmarKhalidMSFT · Apr 12, 2020 at 06:52 PM

I don't know who my admin is.

0 ·

Jim-9915 · Mar 23, 2020 at 03:15 PM

Ok, I will open a case with https://admin.microsoft.com, thanks.

0 ·

Jim-9915 Jim-9915 · Mar 23, 2020 at 03:32 PM

When I go to https://admin.microsoft.com it just takes me to my office apps, it is not clear how I open a ticket?

1 ·

DumitrescuEugene-8505 Jim-9915 · Apr 03, 2020 at 12:20 PM

Ditto. Same issue here. Thanks Microsoft...

1 ·

Carp-7792 · Apr 12, 2020 at 06:51 PM

same problem here.

0 ·

Answer 3 · 2020-03-23T17:02:30.7Z

RobinsonBrianD-6335 answered Mar 23, '20 RobinsonBrianD-6335 commented Mar 23, '20

Hi,

I am having the exact same issue on my RHEL 8 laptop. After I get signed in, the Teams application presents with a screen that says "We're still developing Teams for LInux". The title bar reads "Microsoft Teams - Access restricted".

This is really important for my work from home. I tested last week and it worked fine on my RHEL 7 systems.

I need this to work from my RHEL 8 laptop.

Thanks,
Brian

· 2

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Jim-9915 · Mar 23, 2020 at 06:43 PM

Well, I am glad I am not the only one ;-)

1 ·

RobinsonBrianD-6335 Jim-9915 · Mar 23, 2020 at 08:25 PM

Yeah, me too.
If you find a solution, please let me know. I'll do the same.
Thanks!

1 ·

Answer 4 · 2020-04-03T12:16:04.243Z

DumitrescuEugene-8505 answered Apr 3, '20 DumitrescuEugene-8505 published Apr 3, '20

Likewise having the same issue on ubuntu 18.04.4 LTS

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 5 · 2020-04-06T00:30:30.167Z

Justin-0338 answered Apr 6, '20 Carp-7792 published Apr 10, '20

Same issue for me. I'm using Pop!_OS (Ubuntu 19.10) with an enterprise Teams account.

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Carp-7792 · Apr 09, 2020 at 11:21 PM

Justin,

I'm glad to see someone else using Pop Os!

Carp

1 ·

Answer 6 · 2020-04-07T19:44:35.097Z

ghiolla answered Apr 7, '20

Same issue here, only sporadically. It worked for about a day three weeks ago, then I got the "Access Restricted Error." Last week I was able to use the Insiders, and it worked great. Yesterday midday, I ran into problems, logged out, but then when I tried to log back in got the same error. I didn't change anything on my computer, so not sure what happened. The only issue I can see in the logs is this: "error -- preload: loading HID module failed "

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 7 · 2020-04-12T19:16:43.573Z

SomeoneSumpinSumpin-5522 answered Apr 12, '20 SomeoneSumpinSumpin-5522 published Apr 12, '20

So, @OmarKhalidMSFT , in essence the Admin of our enterprise installation of Teams has to tick a box in settings that says "allow access from Linux OS remote clients"?

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 8 · 2020-04-16T14:09:46.313Z

Greg-7340 answered Apr 16, '20 ghiolla-5832 commented Apr 22, '20

Also on Ubuntu 16.04 LTS with the Microsoft Teams for Linux on teams/stable,now 1.3.00.5153 amd64 [installed] desktop version, we are seeing the same issue where it looks like something possibly with the organizations 2 Factor Authentication possibly with Office 365. The app was working perfectly fine last month for a while and then just stopped working with the "Microsoft Teams - Access Restricted" even on this latest stable release. Any clues?

https://admin.microsoft.com/Adminportal/Home gives me an "You don’t have
permission to access this page or perform this action." to post a support ticket.
"

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

ghiolla-5832 · Apr 22, 2020 at 01:55 PM

Unfortunately, my admins do not support the desktop client (on any distro) so are unwilling/unable to put in the support ticket. Out of curiosity, are you using the Microsoft Sign-in Verification phone call, or trying to use a PIV/smart card? As noted, the only error I can see in my log file is about the HID module.

1 ·

Answer 9 · 2020-04-18T09:59:46.817Z

Justin-2689 answered Apr 18, '20 Justin-2689 published Apr 18, '20

I'm having the same issue on Pop_OS! (Ubuntu 19.04). Very frustrating.

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 10 · 2020-04-27T20:17:38.433Z

David-6523 answered Apr 27, '20 David-6523 edited Apr 27, '20

I have the same issue on my desktop running KDE Neon (Ubuntu 18.04 based); both Teams and Teams-Insiders show the "We're still developing Teams for Linux" page. However, Teams is working properly on my laptop - which is also running KDE Neon.

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

question