win11, my printer driver can not recognized when print images

szmm 25 Reputation points
2024-03-15T10:12:37.8933333+00:00

my printer try to print 50 images, but when print 10 images , the printer driver can not recognized.

my printer: Canon SELPHY CP1500

computer:DELL

84eb020ed6f6aad88c82071172b0d5b

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
641 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,215 questions
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  1. glebgreenspan 1,290 Reputation points
    2024-03-15T12:49:12.8166667+00:00

    Hello Szmm

    If your Canon SELPHY CP1500 printer is encountering issues with recognizing the printer driver after printing a few images, there could be a few reasons behind this problem. Here are some troubleshooting steps you can try to resolve the issue:

    Restart the Printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on. This can help reset the printer and may resolve driver recognition issues.

    Update Printer Driver: Check if there is an updated driver available for your Canon SELPHY CP1500 printer. Visit the Canon website, enter your printer model, and download the latest driver compatible with your Dell computer's operating system.

    Check Printer Connection: Ensure that the printer is securely connected to your Dell computer via a USB cable or through a network connection. Unplug and re-plug the USB cable to establish a stable connection.

    Clear Print Queue: If there are pending print jobs in the print queue, clear them to prevent any conflicts that may be causing the driver recognition issue. Open the printer queue on your computer and remove any pending print jobs.

    Check Compatibility: Verify that your Canon SELPHY CP1500 printer is compatible with your Dell computer's operating system. Some printer models may have limited compatibility with certain versions of operating systems.

    Reset Printer Settings: Reset the printer settings to default by accessing the printer's menu or settings on the printer itself. This can help refresh the printer configuration and resolve any issues with driver recognition.

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