Resource locked by some minutes

Question

Hello! I'm a software developer at Softplan company, who has a integration with microsoft word inside their products.

We're getting a issue with Word application. The problem is when the user open the document, edit same one and close the page. If the user wants to open again after close, Word don't open and return the message when oppening word executing the end point "https://graph.microsoft.com/v1.0/me/drive/items/{item-id}/content"

{

"error": {

    "code": "notAllowed",

    "message": "The resource you are attempting to access is locked",

    "innerError": {

        "code": "resourceLocked",

        "date": "2024-03-19T12:44:29",

        "request-id": "{item-id}",

        "client-request-id": "{request-id}"

    }

}
```}

Sometimes it takes some seconts, sometimes it take some minutes or more....  
  
I really would like to find a way to solve this, when the use close the Word page, the document should be free to be opened by same user again at the same moment if wants.

We also tried another endpoint we imaginate solve the problem:

[https://graph.microsoft.com/v1.0/drives/{drive-id}/items/item-id/retentionLabel]()  
  
but item-id don't or drive-id don't work on it.

So can we have some another way to solve this? 

I'm thankfull for while.