Subscription upgrade issue

Question

Hey fam, my Azure free subscription just expired and I'm planning to move on to a pay as you go plan. It isn't allowing me to do so and showing me some error.

Please give me any possible solutions such that I can at least retrieve my data from the machine. If I can get the pay as you go plan, it would be very much helpful for me as I can continue my server. Please help me ASAP as I need to continue my service. Thanks in advance

Answer 1

Hello SAJAN SAJI.

Thank you for contacting the Microsoft Community Q&A Support,

I suggest raising a support ticket to the Billing Team to support your subscription upgrade. The Team will be able to resolve the issue you are currently facing.

Click on the link below to raise a ticket

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

NB: Azure Billing and Subscription Management support is included in the Basic Support Plan without charge. Follow this link to get more information. https://azure.microsoft.com/en-us/support/plans/

Let me know if further assistance is needed.