Device name/ID unavailable for MAC OS in the Azure Sign-in logs

Shekar C 0

Hello Azure Team

I am experiencing an issue where the MAC device ID is not visible in the Azure sign-in logs for sign-ins associated only with the Chrome browser. This means that we are unable to retrieve the MAC device ID information for users who sign in using Chrome.

MAC OS

Do we have some resolution for this issue.

Thanks

Givary-MSFT 27,966 Reputation points Microsoft Employee

2024-03-28T09:21:05.58+00:00

@Shekar C Thank you for reaching out to us, let me research on this ask and revert back.
Givary-MSFT 27,966 Reputation points Microsoft Employee

2024-03-28T11:51:08.13+00:00

@Shekar C Discussed with my team on this and as per this doc - https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-conditional-access-conditions I see chrome is supported for macOS, though i don't have macOS to test this behavior as far i know that the Chrome browser on the MacOS also allows to install the "Windows Accounts" extension, so i would give it a try and see the outcome.

Let me know if this helps else share your Azure subscription id over private message and we will help you with enabling a free support option for this issue so that you can work with our support ticket directly on this.