Cannot configure my custom app to work in shared channels

Question

Hello!

I have custom app (configurable tab with bot). It works well in chats and standart channels. But I cannot configure it to work with shared channels.

As I understand, it's possible now: https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/shared-channels#enable-your-app-for-shared-channels

In my manifest I added "supportedChannelTypes":

"supportedChannelTypes": [
  "sharedChannels",
  "privateChannels"
],
"configurableTabs": [
  {
    "canUpdateConfiguration": true,
    "configurationUrl": "...",
    "scopes": [
      "team",
      "groupChat"
    ],
    "context": [
      "personalTab",
      "channelTab",
      "privateChatTab"
    ]
  }
],

and uploaded my custom app to org. Still no luck, app is just not listed when I try to add it via "Manage Apps" menu or via "Add Tab" button.

Am I missing something? Is it possible to do what I need at all?

Answer 1

Hi @Oleh Mihdalskyi

Please follow this document to meet the requirements for uploading your app to a shared channel.

You can also try clearing the Teams cache and restarting after uploading the app.

In order to better help you solve your problem, we also recommend that you add the Teams Development tag to your post.

Thank you for your understanding and support.

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