setup azure AD

Question

Hello

We have the situation where we cannot jpoin our workplace computer to azure for some reason

Diagnostics Reference : www.microsoft.com/aadjerrors

          User Context : UN-ELEVATED User

           Client Time : 2024-03-28 19:39:08.000 UTC

  AD Connectivity Test : PASS

 AD Configuration Test : PASS

    DRS Discovery Test : PASS

 DRS Connectivity Test : PASS

Token acquisition Test : SKIPPED

 Fallback to Sync-Join : ENABLED

 Previous Registration : 2024-03-23 15:13:31.000 UTC

     Registration Type : sync

           Error Phase : join

      Client ErrorCode : 0x801c03f3

      Server ErrorCode : invalid_request

   Server ErrorSubCode : error_missing_device

      Server Operation : DeviceRenew

        Server Message : The device object by the given id (4f1cdea7-e6a4-4ef1-b240-80e06ba02245) is not found.

          Https Status : 400

            Request Id : 3e9bedf0-664c-44b4-82cd-c49ba96bb340

Ngc Prerequisite Check |

+----------------------------------------------------------------------+

        IsDeviceJoined : NO

         IsUserAzureAD : NO

         PolicyEnabled : NO

      PostLogonEnabled : YES

        DeviceEligible : YES

    SessionIsNotRemote : YES

        CertEnrollment : none

          PreReqResult : WillNotProvision

Device State |

+----------------------------------------------------------------------+

         AzureAdJoined : NO

      EnterpriseJoined : NO

          DomainJoined : YES

            DomainName : x

       Virtual Desktop : NOT SET

           Device Name : x

+----------------------------------------------------------------------+

| User State |

+----------------------------------------------------------------------+

                NgcSet : NO

       WorkplaceJoined : YES

      WorkAccountCount : 1

         WamDefaultSet : NO

can someone guide me please on how to make it work

we already have done hybrid setup but still dont know what is missing ?

Answer 1

Hi Yash Maheshwari,

Thank you for posting your query on Microsoft Q&A!

The error is indicating that the device is not being sync'd to Entra ID via Entra ID connect. Are you sync'ing your devices?

If you are not looking to hybrid join the device you can simply navigate to Settings, click Accounts, click Access work or school and click Connect.

On the Set up a work or school account click Join this device to Azure Active Directory.

Do let me know how this goes, if you have further issues I would be happy to help.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Kind Regards,

Donal