Option+Shift no longer works in Microsoft 365 Outlook's web interface

Question

The web interface for Outlook on Microsoft 365 no longer supports selecting individual words using Option+Shift.

Is this a known issue? If so, is there a workaround? It's very annoying.

Answer 1

I created an account on this website just to comment on this post! I thought I was going mad! This shortcut is universal and works literally anywhere else and even worked on Outlook for Web until a week or so ago. I have used every single browser available on this Mac and none of them work, indicating this is a Microsoft Outlook 365 bug. If anyone has a workaround I am following this thread but, like someone else mentioned, this is greatly affecting my productivity! Justice for OPTION+SHIFT+ARROW!

Answer 2

Hi @Huuuze ,

Welcome to our forum!

Looks like your issue is more related to shortcut in Mac, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to further confirm if the issue is related to Outlook for web, it's suggested that you could open browser and use Option+Shift to select individual words to check if the shortcut could work.

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Answer 3

I'm having the same issue where Option + Shift + Arrow key no longer selects a single word on Outlook Online. All other applications (including even this web interface comment box!) it works fine.

Additionally, it's worth noting that Command + Shift + Arrow DOES work to select the entire line of text in Outlook Online. So I'm not sure why Option + Shift + Arrow key no longer works to select a single word.

This is a productivity issue where you don't even realize how important it is until it's gone! PLEASE FIX! :)