question

NentwichDanielSF2USU1-4212 avatar image
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NentwichDanielSF2USU1-4212 asked JimmyYang-MSFT commented

microphone

hi community,

my microphone doesnt work in lync. any ideas??

office-lync-server-itpro-general
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As this issue is related to Lync, I would modify the tag to be "office-lync-server-itpro-general".

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1 Answer

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JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @NentwichDanielSF2USU1-4212,

Does this issue persist all the time?

Does anyone else have the same issue in your organization?

Please make sure your microphone or audio device is working correctly in another applications. If there is physical damage to the device or if the problem persists after restarting your computer, try using a different device.

Before making or receiving another call, check that the microphone is working, and check the audio quality by making a test call. For more details, you can refer to:

https://support.microsoft.com/en-us/office/your-microphone-is-not-working-05298d34-5dc6-4f2f-a902-f954550878e5#:~:text=The%20microphone%20or%20audio%20device,try%20using%20a%20different%20device.


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Hi @NentwichDanielSF2USU1-4212,

If you need any further help on this issue, please feel free to let me know.

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