hex error code 0x80242016

Jo Drever 1 Reputation point
2020-11-16T21:34:07.14+00:00

Trying to update microsoft windows 10 but keep getting hex error code 0x80242016 from prompt. Go through process from 'get help'. Work through command DISM.exe /Online /Cleanup-image /Restorehealth and then sfc /scannow but after restart update still fails!
HELP!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,718 questions
0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dave Patrick 426.1K Reputation points MVP
    2020-11-16T21:36:28.707+00:00

    I'd try working through these steps.
    https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

    --please don't forget to Accept as answer if the reply is helpful--

  2. Jo Drever 1 Reputation point
    2020-11-16T21:39:04.163+00:00

    Thanks so much. I'll give that a try and let you know :-)

    0 comments
  3. Teemo Tang 11,351 Reputation points
    2020-11-17T02:47:39.357+00:00

    Try to run the following script to reset Windows components.
    Reset-WindowsUpdate.ps1
    https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78
    This script will completely reset the Windows Update client settings. It has been tested on Windows 10. It will configure the services and registry keys related to Windows Update for default settings. It will also clean up files related to Windows Update, in addition to BITS related data.
    Then restart computer and check for update again.

    -------------------------------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments