Decommissioned AVD Classic keeps showing up on RD App Subscription

Question

We decommissioned AVD Classic for a client and built a new one for them. When they click subscribe, the old environment button reappears each time. Clicking unsubscribe from the workspace removes both the old and new, resubscribing brings them both back.

I've followed the guide below; the old subscription no longer exists.

https://learn.microsoft.com/en-us/azure/virtual-desktop/virtual-desktop-fall-2019/manual-delete

I've also signed in via az login, looking for the old environment, any host pools related to it, and resources, but I've found nothing.

I've also created a new account using the same exact groups the users have to be part of to access it, but it does not replicate with new accounts. I've troubleshooted the issue on local computers by searching regedit for anything related and completely whipping out anything Remote Desktop App/Workspace related and it still repopulates.

Answer 1

@Muhammad MuslimI'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! I have summarized and posted the solution here for you in case you'd like to "Accept " the answer.

Issue: Decommissioned AVD Classic keeps showing up on RD App Subscription

Solution: Please make sure that after removing all classic objects, you also delete the classic tenant. https://learn.microsoft.com/en-us/powershell/module/windowsvirtualdesktop/remove-rdstenant

Customer shared that - "Thank you for your response, Karishma. After checking once more I realized the subscription number, I pulled from Get-RdsTenant did not match the current subscription my client had. This meant I was looking at the wrong subscription the entire time. This issue is now resolved"

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