Microsoft Office 365 E3 error

Dan 0 Reputation points
2024-04-12T17:59:22.6433333+00:00

I'm getting an error message when signing in to Microsoft Office 365 E3, see error below, which has a link to submit a service request but I don't have the option to do that so it says to call 0800 832 6417 which is all automated and advises me to submit a service request - one big loop.

Please can anyone from the MS Learn team help?

Thanks

Error:

You don’t have permission to access this page or perform this action.

If the problem doesn't go away, please submit a Service Request.

CloseSupport Information

Correlation ID:

wuk#f48c4a03-328c-47f1-9012-9a7ffb72631c

Error code:

0

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. PRADEEPCHEEKATLA-MSFT 77,426 Reputation points Microsoft Employee
    2024-04-19T03:09:49.6033333+00:00

    @Dan-1782 - Thanks for the question and using MS Q&A platform.

    I'm sorry to hear that you're having trouble signing up for Microsoft Office 365 E3 account. Unfortunately, I cannot access the link you provided as it requires your login credentials. However, I can suggest a few things that might help you resolve the issue.

    Firstly, please make sure that you are signed in with the correct account that has the necessary permissions to access the page. If you are still unable to access the page, try clearing your browser cache and cookies, or try using a different browser.

    If the issue persists, you can try submitting a service request by following the steps below:

    1. Go to the Microsoft 365 admin center (https://admin.microsoft.com/Adminportal/Home) and sign in with your credentials.
    2. Click on the "Support" tab on the left-hand side of the page.
    3. Click on "New service request" and fill out the necessary information.
    4. Submit the request and wait for a response from Microsoft support.

    Alternatively, you can try contacting Microsoft support directly: Microsoft 365 Customer Service and Support. If you are still unable to resolve the issue, please let me know and I will try my best to assist you further.

    Hope this helps. Do let us know if you any further queries.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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