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Hi,
I'm currently having an issue with any Azure OpenAI chatbots that I deploy to a website with Azure App Services. I have tried deleting everything and starting over but I am still having the same issue.
When opening the chatbot web app, it gives the first message fine but any after that are just Errors with the text 'role'.
I created it using the Azure OpenAI Studio on the Playground. I then deployed it straight from the Playground to create a new web app.
Any idea how I can fix this? Thanks.
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@Alecm Welcome to Microsoft Q&A Forum, Thank you for posting your query here!
Before deploying to the Azure WebApp, Could you please confirm if it is working fine in the Azure Open AI studio chat playground ?
Could you please share the complete error message details and the screenshot ?
Please share the HAR traces while reproducing the issue from webapp chatbot.
Awaiting your reply.
@Alecm Just a quick follow-up to check if you had any updates on this. Awaiting your reply.
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Hello @navba-MSFT i have the same problem. It works fine in the Azure Open AI studio chat playground. But after deploying from playground to an WebApp the error occurs. When opening the chatbot web app, it gives the first message fine but any after that are just Errors with the error code is Error 'role'.
The issue occurs with older versions of GPT-3.5 and GPT-4. Are they no longer compatible? Is there a workaround?
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My deployment were working perfect, until i today did an redeployment and now i also get this role error. Tried updating version, but went back to the old one that has been working flawless for months.
I found the solution to my issue, it turns out the issue was introduced during an update to Azure's code. They fixed the issue a few days later so ensuring the model I was using was updated to the latest version fixed it.
Synced the latest update to the API from Github, error now gone :)