Unable to proceed past Build 26040.rs_prerelease.240122-1157

Tony Harding 0 Reputation points
2024-04-15T06:49:07.53+00:00

I am currently stuck on Build 26040.rs_prerelease.240122-1157 and unable to proceed. I've tried restarting my computer and updating my system, but nothing seems to work. Has anyone else experienced this issue or have any suggestions on how to resolve it?

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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  1. Wesley Li 4,965 Reputation points
    2024-04-18T11:30:46.7966667+00:00

    Hello

    "26040" is a preview version.

    By saying "unable to proceed", what is the exact symptom? The preview is detected but it is stuck in the upgrading process or the preview is not detected? Please share us more details of the exact issue. A screenshot would be more helpful.

    To get preview version, we should get join the preview program.

    Getting started with the Windows Insider Program (microsoft.com)

    If the preview is detected but it is stuck in upgraded process, please remove the third party antivirus software temporarily.

    Check the logs for more information to troubleshoot the issue.

    Log files and resolving upgrade errors - Windows Deployment | Microsoft Learn

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