Unable to manage Hyper-V locally or remote

uk101man 0 Reputation points
2024-04-15T09:55:42.6066667+00:00

Hi,

I have a Windows 2019 server with the Hyper-V role installed, everything has been working a OK for many years.

Friday just gone all hell broke out and I could not manage Hyper-V locally or remotely.

I'm seeing the below in the WMI-Activity event log:

Id = {7ED6B011-67D8-4740-84CB-9377A960DA8D}; ClientMachine = servername; User = 
servername
\Administrator; ClientProcessId = 20060; Component = Unknown; Operation = Start IWbemServices::GetObject - root\virtualization\v2 : \\.\ROOT\virtualization\v2:Msvm_VirtualSystemManagementService.CreationClassName="Msvm_VirtualSystemManagementService",Name="vmms",SystemCreationClassName="Msvm_ComputerSystem",SystemName="servername"; ResultCode = 0x80041002; PossibleCause = Unknown

Along with 

The server {982D78D6-4DD3-4E6F-8200-C7B2AD70B31E} did not register with DCOM within the required timeout.

The above is the VMMS service.

Server is fully update to date. I have tried rebuilding WMI, but still the error happens.

The kicker is after the server has been up for an hour, everything is fine, with the below being logged in the event logs:

Namespace = root\virtualization\v2; NotificationQuery = SELECT * FROM __ClassOperationEvent; UserName = .\SYSTEM; ClientProcessID = 0, ClientMachine = ; PossibleCause =

Namespace = root\virtualization\v2; NotificationQuery = SELECT * FROM __InstanceCreationEvent WITHIN 2 WHERE TargetInstance ISA 'CIM_ConcreteJob'; UserName = servername\Administrator; ClientProcessID = 18272, ClientMachine = servername; PossibleCause = Temporary
Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,467 questions
Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
2,545 questions
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2 answers

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  1. Ian Xue (Shanghai Wicresoft Co., Ltd.) 29,891 Reputation points Microsoft Vendor
    2024-04-17T08:00:33.43+00:00

    Hi uk101man,

    Thanks for your post. Before moving to, to narrow down this issue, can I know if there is any error message when you try to open the Hyper-V or Hyper-V VM?

    Based on my research, if you are having the issue 0x80041002, it means that there is some issue with hyper-V virtual network. We have experienced several issue that is due to installing the Comodo Internet Security. You can try to uninstall it if there is.

     Best Regards,

    Ian Xue

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. uk101man 0 Reputation points
    2024-04-17T08:44:52.1766667+00:00

    Hyper-V, I have just removed our security software and still the issue happens

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