Outlook
A family of Microsoft email and calendar products.
2,988 questions
Reply to email recipient only
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Brandon Hunt
5
Reputation points
I am working on a Logic App that will watch a mailbox and process emails that come through with particular conditions. What we want to do is be able to reply to the message but only send it to the recipient. for example
Customer1 sends a purchase order to POs@ourcompany.com
Logic App begins processing the PO and replies to the email but only to POs@ourcompany.com
Logic App completes processing the PO and replies to the email but only to POs@ourcompany.com with the outcome of the process.
every time I use the Reply to Email Outlook 365 action no matter what I put in the To field I end up sending the email to the customer too.
Is there any way around this?
Outlook
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
3,498 questions
{count} votes
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SokiGuo-MSFT 23,321 Reputation points Microsoft Vendor2024-04-16T06:17:42.44+00:00 Hi @Brandon Hunt
Welcome to our forum!
Looks like your issue is more related to outlook development, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, we will add "Office Development" tag. Thanks for your understanding.
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MayankBargali-MSFT 68,636 Reputation points2024-04-16T07:35:42.12+00:00 @Brandon Hunt Thanks for reaching out.
Just to make sure that the issue is from logic app or not and will assist you from the logic app end. When you mentioned "I use the Reply to Email Outlook 365 action no matter what I put in the To field I end up sending the email to the customer too.". Have you looked into the run history of your logic app to confirm what is the cc, bcc, to value (if any) that you see in the run history to confirm whether the customer email id is not passed from the logic app.
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