"Manage Workbook Links"

Question

I have linked two workbooks on Teams but since the last update, I keep getting the message "UNABLE TO REFRESH We couldn't get updated from a linked workbook." When I open the "Manage Workbook Links" option, a prompt up window appears on the right hand side with "Links" and "Settings" options. At the bottom of this, I see the linked workbook "File on another domain" with a warning sign next to it. I open the Settings and chose to "Always trust workbook links" and set the Link refresh preferences to "Always refresh links". I also However, it doesn't refresh the workbooks when I open them and I keep getting the same message above. Any help would be appreciated.

Answer 1

Could you please tell me:

Are you referring to Excel workbook?

Please try relinking the workbook. You can also try clearing the Teams cache.

If this issue only occurred recently (it was working fine before), please contact your administrator to report the issue in the M365 admin center or contact phone support for more detailed assistance.

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Answer 2

Microsoft has pushed an update to resolve this issue. All is well again

Answer 3

Using the above suggestion to go into Windows settings >> apps >> (new) Teams >> then advanced options and opting to reset the app finally corrected this issue for me. I had already tried repasting the workbook links with no success, so it's a relief to find something that worked. Thank you!

Answer 4

Thank you all for sharing your experience with a similar issue. This has now been resolved.

Eva