After enabling the Azure Information Protection label ‘highly confidential’, the Outlook Acrobat plug-in ‘convert Adobe to PDF’ shows an email which contains screenshot turned into a blank box.

Patil, Hari (SG/ITS-DO) 0 Reputation points
2024-04-16T07:34:12.6033333+00:00

After enabling the Azure Information Protection label ‘highly confidential’, the Outlook Acrobat plug-in ‘convert Adobe to PDF’ shows an email which contains screenshot turned into a blank box.

Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
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  1. Givary-MSFT 28,236 Reputation points Microsoft Employee
    2024-04-22T05:21:42.9033333+00:00

    @Patil, Hari (SG/ITS-DO) Apologies for the delayed response on this issue, would suggest providing Extract and Export permission to the user and see if the issue happens.

    As far I am aware it is more of an Adobe issue, would recommend reaching out to them as well.

    Let me know if you have any further questions, feel free to post back.

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