Why does my brightness increase button actually decrease the brightness on my Surface Laptop 5?

Brianna Lobeck 0 Reputation points
2024-04-17T16:31:37.3866667+00:00

Whenever I click on my increase brightness button on my Surface Laptop 5, the brightness actually decreases. I have to manually use my mouse to increase brightness.

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  1. Q&A Assist
    2024-04-17T16:31:37.39+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It's possible that there is a software issue causing the brightness button to function incorrectly. You can try updating your device's drivers and firmware to see if that resolves the issue. Additionally, you can try resetting your device's power settings to default to see if that helps. If the issue persists, you may need to contact Microsoft support for further assistance.


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