Urgent: Reuse Azure Storage Account Name After Deletion

azurearchitectvs 0 Reputation points
2024-04-17T17:05:04.94+00:00

Hello,

I created and deleted a Azure Data Lake Storage Gen2 account in tenant #1 more than 14 days ago.

Now I am trying to create Azure Data Lake Storage Gen2 account in tenant #2 with the same name but I keep getting below error message:

The storage account name is already taken.

The storage account name doesn't show up under "Restore" for Azure Storage in tenant #1. The name should have been released by now days ago.

What can be done to release the storage account name from tenant #1 so I can create one with the same name in tenant #2.

Update (extra details):

When I enter the storage account name in tenant #2, I get the error of name already in use. But when I enter that name in tenant #1 (where I deleted that storage account), I don't get the error of name already in use. I don't want to create and delete it again in tenant #1, then have to wait 14 days. Azure technical support needs to help release the storage account name.

Azure Data Lake Storage
Azure Data Lake Storage
An Azure service that provides an enterprise-wide hyper-scale repository for big data analytic workloads and is integrated with Azure Blob Storage.
1,344 questions
Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
2,697 questions

3 answers

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  1. Amrinder Singh 2,120 Reputation points Microsoft Employee
    2024-04-17T17:50:07.2866667+00:00

    Hi azurearchitectvs - Thanks for reaching out over Q&A Forum.

    The issue could be due to 2 reasons:

    1. The account has been created with same name again.
    2. The account deletion is still in progress at the backend or probably stuck as a result when trying to create account with same name, it lands into exception.

    The best will be to raise a support ticket and you can do it via Azure Portal.

    https://ms.portal.azure.com/#create/Microsoft.Support

    You can navigate to any other storage account to raise the support ticket and mention the concern and the storage account in question in the case verbatim.

    Please let us know if you have any further queries. I’m happy to assist you further.    

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

  2. Marcin Policht 10,755 Reputation points MVP
    2024-04-17T17:50:59.9666667+00:00

    You might consider reaching out to Azure Support

    https://support.microsoft.com/en-us/topic/contact-microsoft-azure-support-2315e669-8b1f-493b-5fb1-d88a8736ffe4

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  3. KarishmaTiwari-MSFT 18,527 Reputation points Microsoft Employee
    2024-04-17T20:15:49.3333333+00:00

    @azurearchitectvs The account name you are trying to use should be globally unique across Azure. Storage account names must be unique not only within your subscription but also across all Azure tenants.

    So even if the previous account was deleted in tenant #1, it might still be reserved across Azure.

    You can also try the following steps and see if that helps.

    • Clear “Cookies and Cached data” of your browser.
    • Private Mode (New InPrivate Window).     
    • Try in different browser.

    If this doesn't help, create a support request as suggested in the answers above. If you do not have the ability to create a support request, let me know and I can help.

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