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Make an Azure Communication Service call to a call queue
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Make an Azure Communication Service call to a call queue
Hello everyone
I hope you can help me. We use the Azure Communiocation Service to call other Teams users from a Teams user. Now we want to call a group of users and the one who picks up the call first receives the call. This is already possible with the call queue. Now I wanted to test the ACS with the call queue but the call is always canceled directly.
I have set this up and also tested it with the demo code: https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-teams-call-queue
There is something else special: my ACS resource is in a different tenant than my call queue, is that a problem? I would also like to call the call queue not as a phone number but directly via Teams to release the camera image.
Thank you very much for your feedback and help.