Azure AD/Entra ID Access Package The model is invalid error

Arun Nair 145 Reputation points
2024-04-19T13:28:47.73+00:00

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I get this error when creating an access package in Azure AD. I've created many access packages before with the same settings as the one I'm creating now but this one fails. Could this be a new bug?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Michael Smith-MSFT 2,756 Reputation points Microsoft Employee
    2024-04-19T14:57:39.57+00:00

    Hi Arun,

    The issue has now been resolved.

    Please sign out of your Azure portal, close your browser and go back and try create your access package.

    Let us know if you need additional assistance. If the answer was helpful, please accept it and rate it so that others facing a similar issue can easily find a solution.

    1 person found this answer helpful.

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  1. Michael Smith-MSFT 2,756 Reputation points Microsoft Employee
    2024-04-19T13:47:35.51+00:00

    Hi Arun,

    Thank you for contacting the Q&A community.

    This issue was identified through a support ticket today.

    Can you confirm that you are using these settings?

    "For users not in your directory"

    Any of the 3 options:

    Specific users and groups

    All members

    All users.

    Approval:

    Yes

    User's image

    This is has been flagged with the appropriate team for investigation.

    1 person found this answer helpful.