My appeal has been received. Appeals are reviewed

Question

Hello,

When I want to launch a Lab in Learn Microsoft I recieve this message:

"Your appeal has been received. Appeals are reviewed on a first-come, first-served basis, and may take several days to process. If your appeal is approved, you will regain access to sandboxes and other interactive learning resources.

For more information, please check the troubleshooting guidance page."

Its still like that more than month and not few days.

This question is related to the following Learning Module

Answer 1

Hi Ayoub Kochbati,

Thank you for your patience.

Glad that you are able to access the sandbox and continue your learning.

If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.

Answer 2

Hi Ayoub,

(If this was a business account that you using)

It might also be useful to create a ticket with Azure Billing Support to see if you can get a better interaction:

https://azure.microsoft.com/en-ca/support/create-ticket

If this is helpful please accept answer.

Answer 3

Hi @Dillon Silzer , I am a personal account user, trying to learn Azure but can't open Labs, did the appeal as directed by the previous message but after a week I still am getting the following message:

"our appeal has been received. Appeals are reviewed on a first-come, first-served basis, and may take several days to process. If your appeal is approved, you will regain access to sandboxes and other interactive learning resources.

For more information, please check the troubleshooting guidance page."

Thanks in advance,

Kim