Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,821 questions
Office 365 Extra File Storage
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Iniobong Nkanga
1,681
Reputation points
Hello
Please i need your help on this issue.
This is for the “Office 365 Extra File Storage” license, which is currently displayed under the Office “F3” licenses.
I noticed the area to manage is grayed out. The accounts checking the status are both tenant and Global admins so we should have the correct permissions.
Here is the link we used to reference the case originally - https://learn.microsoft.com/en-us/microsoft-365/commerce/add-storage-space?view=o365-worldwide
The new license according to the link is supposed to fall under “Your Products” as a separate line item located within the “Billing” in the 365 Admin Console.
We opened the case Feb 21, 2024, and have been working on getting this issue corrected with our subscription to be able to add storage to SharePoint.
For another reference, tenant purchased the license through Insight back in December 2023 using this item - QTY 1000 6WT-00001 O365 Extra File Storage Sub Add-on Extra Storage 1 GB.
Insight then proceeded to push this through to the subscription we have setup for the company.”