Server 2022 Hyper-V cannot create production checkpoints

Penhale, Richard 0 Reputation points
2024-04-23T08:30:08.0666667+00:00

Hi All,

We have a Dell Hyper-v Cluster comprising of 3 physical hosts and 2 datastores. We have 30 Hyper-v VMs running on this platform. All are able to create production checkpoints with the excpetion of 2 servers. Both are setup as file servers and run day to day without issue. They were originally P2V from VMware to Hyper-V (All other servers migrated in this way can create checkpoints).

When creating the checkpoint, it stops at 7%, and throws the error 'file-server1' could not initiate a checkpoint operation: The file or directory cannot be created (0x80070052) and in the Hyper-V-MMS event log event ID 18012 and 18014 are generated.

Both data stores have plenty of available space to write the checkpoints, VM-store1 and VM-store2 are both 16Tb and have sufficient free space to perform a snapshot. All othe Hyper-v VMs create checkpoints in the same locations without issue.

Both servers that fail to create a check point comprise of the following:-

File-server1 ( 4 disks, 73Gb, 1TB, 2.1TB and 104Gb) total 3.16TB

File-server2 (5 disks, 52Gb, 262Gb, 1 TB, 5.3TB, 157Gb) total 6.43TB

Servers have been rebooted, I have tried moving the stotrage between the 2 file stores and changing the Hyper-V hosts, but a production checkpoint cannot be created, I have also tried a standard checkpoint but this also fails.

I am thinking there are 3 possible resoultions:-

  1. Open a case with Microsoft
  2. V2V the VMs again to build a fresh instance and see if this works.
  3. Completely build a new VM server and transfer the data

Does anyone have any suggestions how I could resolve this checkpoint creation issue please?

Many Thanks,

Richard

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A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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  1. Alex Bykovskyi 1,831 Reputation points
    2024-04-23T11:36:12.99+00:00

    Hey,

    Check if Integration Services are installed in the Guest OS. In addition, you can check if VSS is enabled on the VM. Here is a nice guide on checkpoint issues troubleshooting: https://community.spiceworks.com/t/how-to-fix-the-error-hyper-v-checkpoint-operation-failed/1013983

    As for V2V, you can use StarWind V2V Converter to move VMs between different hypervisors.

    https://www.starwindsoftware.com/starwind-v2v-converter

    Cheers,

    Alex Bykovskyi

    StarWind Software

    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.