How to fix RDR_FILE_SYSTEM errors relating to MsSense.exe

Question

I wonder if anybody can assist in identifying what is the true cause to my minidumps and how to resolve. As for now I've be looking at associated errors relating to rdbss.sys and graphic drivers.

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*                        Bugcheck Analysis                                    *
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RDR_FILE_SYSTEM (27)
    If you see RxExceptionFilter on the stack then the 2nd and 3rd parameters are the
    exception record and context record. Do a .cxr on the 3rd parameter and then kb to
    obtain a more informative stack trace.
    The high 16 bits of the first parameter is the RDBSS BugCheck code, which is defined
    as follows:
     RDBSS_BUG_CHECK_CACHESUP  = 0xca550000,
     RDBSS_BUG_CHECK_CLEANUP   = 0xc1ee0000,
     RDBSS_BUG_CHECK_CLOSE     = 0xc10e0000,
     RDBSS_BUG_CHECK_NTEXCEPT  = 0xbaad0000,
Arguments:
Arg1: 00000000baad0073
Arg2: ffffb2060d039348
Arg3: ffffb2060d038b80
Arg4: fffff80772881314

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 2327

    Key  : Analysis.Elapsed.mSec
    Value: 5526

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 468

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2834

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 99

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x27

    Key  : Bugcheck.Code.TargetModel
    Value: 0x27

    Key  : Failure.Bucket
    Value: 0x27_rdbss!RdbssStatisticsEntryArrayFindOrCreatePrimaryInstance

    Key  : Failure.Hash
    Value: {153fa92a-562a-8bd4-d56c-4e02c62b008f}

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  27

BUGCHECK_P1: baad0073

BUGCHECK_P2: ffffb2060d039348

BUGCHECK_P3: ffffb2060d038b80

BUGCHECK_P4: fffff80772881314

FILE_IN_CAB:  032824-9234-01.dmp

EXCEPTION_RECORD:  ffffb2060d039348 -- (.exr 0xffffb2060d039348)
ExceptionAddress: fffff80772881314 (rdbss!RdbssStatisticsEntryArrayFindOrCreatePrimaryInstance+0x0000000000000054)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000110
Attempt to read from address 0000000000000110

CONTEXT:  ffffb2060d038b80 -- (.cxr 0xffffb2060d038b80)
rax=0000000000000110 rbx=0000000000000000 rcx=fffff8077285b800
rdx=fffff8077285b000 rsi=ffffe40fc1978690 rdi=ffffcf88613c1b40
rip=fffff80772881314 rsp=ffffb2060d039580 rbp=ffffe40fe395cda0
 r8=ffffcf8864026080  r9=ffffb2060d039ed8 r10=fffff80757e43060
r11=ffffffffffffffff r12=ffffcf8864026080 r13=00000000c00000c3
r14=ffffcf88483e3c10 r15=ffffb2060d039ed8
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050206
rdbss!RdbssStatisticsEntryArrayFindOrCreatePrimaryInstance+0x54:
fffff807`72881314 4c8b08          mov     r9,qword ptr [rax] ds:002b:00000000`00000110=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  MsSense.exe

READ_ADDRESS: fffff807588fb390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000110 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000110

EXCEPTION_STR:  0xc0000005

STACK_TEXT:  
ffffb206`0d039580 fffff807`7287aace     : 00000000`00000000 ffffe40f`d40d0300 00000000`00000000 fffff807`7285b000 : rdbss!RdbssStatisticsEntryArrayFindOrCreatePrimaryInstance+0x54
ffffb206`0d0395e0 fffff807`7287a0f3     : ffffcf88`613c0000 ffffcf88`62b98220 ffffcf88`613c1b40 ffffb206`0d030000 : rdbss!RxCollapseOrCreateSrvOpen+0x4e2
ffffb206`0d039680 fffff807`728794ff     : ffffcf88`75514d38 ffffcf88`62b98220 00000000`00000000 00000000`00000004 : rdbss!RxCreateFromNetRoot+0x813
ffffb206`0d0397b0 fffff807`72833356     : ffffcf88`613c1b40 ffffcf88`62b98220 00000066`0d1e9000 ffffcf88`64026080 : rdbss!RxCommonCreate+0x13f
ffffb206`0d039870 fffff807`72871a16     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : rdbss!RxFsdCommonDispatch+0x626
ffffb206`0d039a00 fffff807`72dafb20     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : rdbss!RxFsdDispatch+0x86
ffffb206`0d039a50 fffff807`57e35cf5     : ffffcf88`6cb18120 ffffcf88`62b98220 ffffe40f`be948f10 00000000`00000000 : mrxsmb!MRxSmbFsdDispatch+0x100
ffffb206`0d039a90 fffff807`5d33f248     : 00000000`00000000 fffff807`00000000 ffffb206`0d039b40 00000000`00000000 : nt!IofCallDriver+0x55
ffffb206`0d039ad0 fffff807`5d33ed99     : ffffe40f`be948f10 00000000`00000000 fffff807`5d338000 ffffcf88`618d40e0 : mup!MupiCallUncProvider+0xb8
ffffb206`0d039b40 fffff807`5d33ea6f     : 00000000`00000000 00000000`00000008 ffffcf88`75514ce0 ffffcf88`618d40e0 : mup!MupStateMachine+0x59
ffffb206`0d039b70 fffff807`57e35cf5     : ffffcf88`6c809b00 ffffcf88`618d40e0 00000000`00000000 ffffcf88`6cb18120 : mup!MupCreate+0x1cf
ffffb206`0d039be0 fffff807`564f710f     : ffffcf88`75514d00 ffffb206`0d039cd0 ffffb206`0d039cd9 fffff807`564f5f7a : nt!IofCallDriver+0x55
ffffb206`0d039c20 fffff807`56529f54     : ffffb206`0d039cd0 ffffcf88`75514d38 ffffcf88`483cea90 00000000`00000000 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x28f
ffffb206`0d039c90 fffff807`57e35cf5     : 00000000`00000000 ffffcf88`482cbce0 00000000`00000000 00000000`00000000 : FLTMGR!FltpCreate+0x324
ffffb206`0d039d40 fffff807`57e4cac4     : ffffcf88`64026530 fffff807`58031f93 ffffcf88`64026608 ffffb206`0d03a040 : nt!IofCallDriver+0x55
ffffb206`0d039d80 fffff807`58255d3b     : ffffcf88`482cbce0 ffffcf88`482cbce0 ffffcf88`75514d78 ffffcf88`00000000 : nt!IoCallDriverWithTracing+0x34
ffffb206`0d039dd0 fffff807`5824a3f7     : ffffcf88`482cbce0 ffffcf88`482cbcb0 ffffcf88`64517670 ffffe40f`beb5e301 : nt!IopParseDevice+0x11bb
ffffb206`0d039f40 fffff807`58252b9a     : ffffcf88`64517601 ffffb206`0d03a1a8 00000066`00000040 ffffcf88`4355f2a0 : nt!ObpLookupObjectName+0x1117
ffffb206`0d03a110 fffff807`58241d5b     : 00000000`00000000 00000066`0fdfdb80 00000000`00000001 00000000`00000000 : nt!ObOpenObjectByNameEx+0x1fa
ffffb206`0d03a240 fffff807`58299fb8     : 00000066`0fdfdc60 00000018`80000080 00000066`0fdfdb80 00000066`0fdfdbb0 : nt!IopCreateFile+0x132b
ffffb206`0d03a300 fffff807`58011135     : 00000000`00000000 fffff807`57e45b2e 00000018`b766e412 00000066`0eaff508 : nt!NtOpenFile+0x58
ffffb206`0d03a390 00007ffe`1d5ad644     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000066`0fdfdb38 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`1d5ad644


SYMBOL_NAME:  rdbss!RdbssStatisticsEntryArrayFindOrCreatePrimaryInstance+54

MODULE_NAME: rdbss

IMAGE_NAME:  rdbss.sys

IMAGE_VERSION:  10.0.19041.4106

STACK_COMMAND:  .cxr 0xffffb2060d038b80 ; kb

BUCKET_ID_FUNC_OFFSET:  54

FAILURE_BUCKET_ID:  0x27_rdbss!RdbssStatisticsEntryArrayFindOrCreatePrimaryInstance

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {153fa92a-562a-8bd4-d56c-4e02c62b008f}

Followup:     MachineOwner

Answer 1

It is caused by the rdbss.sys driver. rdbss.sys is a Windows system driver.

Open a command prompt as administrator and run sfc /scannow

Open a command prompt as administrator and run DISM /Online /Cleanup-Image /RestoreHealth.

Update Windows.

If MsSense.exe seems to be related to the issue, try temporarily uninstalling and reinstalling it.

Answer 2

Hello

Rdbss is windows network related driver. You may try to update the network driver from the device manufacturer website.