Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
720 questions
My Azure AI Search deployed service is not properly indexing data, what can I do to fix it?
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SharePoint Online
1
Reputation point
I am receiving the error "Unable to load search service indexes." My request for data is not being sent and I am receiving the following trace and client request IDs: Trace ID: 005056a5-7fd0-4c08-a6d7-de13eaaf1d5c Client request ID: 48b2adb8-7dfc-4404-926c-f59319453443. I have already checked my network and internet connection and made sure that no proxy server is blocking my connection. I am also not using an ad blocker. What else can I do to fix this issue?
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ajkuma 22,416 Reputation points Microsoft Employee2024-04-29T13:25:36.9566667+00:00 @SharePoint Online, Apologies for the delayed response from over the weekend. I understand you have tried all the recommended suggestions.
If you haven't done, you may leverage Service diagnostic' from Azure Portal> Navigate to your Azure Search in the Azure Portal; to fetch more details about the error.
In the left navigation, click on
Diagnose and solve problems- Review - the 'Connectivity', 'Setup and Configuration' and 'Search Index' options. (screenshot below)If you haven't done, you may try this on a different browser.
Additionally, please check Service Health and Resource Health status for more info.
Azure Service Health provides you with a customizable dashboard which tracks the health of your Azure services in the regions where you use them Azure Resource Health helps you diagnose and get support for service problems that affect your Azure resources. It reports on the current and past health of your resources.
Kindly let us know how it goes, I'll follow-up with you further.
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ajkuma 22,416 Reputation points Microsoft Employee
2024-05-01T09:12:56.5866667+00:00 Just checking in to see if you had got a chance to see the previous response.
If the answer helped (pointed you in the right direction) > please click Accept Answer Or please share the requested/more info to help you better.
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