Internal (extension only) Queue Possible?

Question

Is it possible to assign an extension to an auto attendant or a queue in lieu of an external number so that the AA or Q is reachable internally by simply dialing that extension?

Answer 1

@Jeffrey Cahill

Yes, it is possible to assign an extension to an auto attendant or a queue in Teams Phone System. This can be done by creating a resource account for the auto attendant or queue, and then assigning an extension number to that account. Once the extension is assigned, users can dial that extension to reach the auto attendant or queue.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---