When using Copilot on Windows Edge browser, the answer to my questions is often immediately erased before I can read it.

Paul Brewer 76 Reputation points
2024-04-27T22:13:13.1+00:00

When using Copilot on the Windows Edge browser, the answer to my questions is often immediately erased before I can read it. What causes this and how can I avoid it? Or is it just a bug in the implementation?

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
2,151 questions
Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
135 questions
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  1. ShiJieLi-MSFT 7,786 Reputation points Microsoft Vendor
    2024-04-29T06:15:00.4566667+00:00

    Hi @Paul Brewer ,

    Unfortunately, I was not able to reproduce this issue. The generated answer stays there as expected. Please try the following troubleshooting steps to find the cause:

    1. Clear cookies and cache at edge://settings/privacy --> Clear browsing data
    2. Browse in InPrivate mode
    3. Create a new local Edge profile.
    4. Use another network.

    If none of the above helps, I suggest sending feedback to the Dev Team to let them look into this issue. You can send feedback using Alt+Shift+I in Microsoft Edge.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Best Regards,

    Shijie Li

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