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Two microsoft certification id's under the same email address

AKASH. R 0 Reputation points
2024-04-29T16:14:24.3933333+00:00

I have completed my Microsoft Security, Compliance, and Identity Fundamentals exam on Pearson VUE . But the mcids in the mail received after completion and the Microsoft learn tab which is under the same email is different . So I m not able to access any of my certifications . It was told by the microsoft support that the copy of the certificate will be send through mail after 48 hours but that was also not done . Can somebody help me access the certifications on microsoft learn as i contacted every support forum live chat but nobody was able to help me out .

MCID i got in my congratulation mail

Microsoft certification ID: 996574907

MCID i got in my account

Microsoft certification ID:996573811

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  1. TP 78,271 Reputation points
    2024-04-29T16:16:20.6966667+00:00

    Hi,

    Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer and upvote if above was helpful.

    Thanks.

    -TP