Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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I want to close my old hotmail-account but I cannot as there is a tenant using that account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Paul1202
0
Reputation points
I want to close my old (not in use anymore) hotmail MS-account. But while attempting to close it, the system tells me there is a tenant (I do have the Tenant-ID) using that account.
I do not remember why/when/how I ever setup such a tenant. But if I go to that tenant on Azure/entra-administration portal and try to delete that tenant, it tells me only a Global Administrator can delete it. So how can I get rid of this tenant and my old hotmail MS-Account
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Marilee Turscak-MSFT 34,626 Reputation points Microsoft Employee2024-05-01T23:27:22.4233333+00:00 Hi @Paul1202 , what error do you see when you try to close the account?
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Paul1202 0 Reputation points
2024-05-02T03:31:37.65+00:00 Hi. It tells me only a Global Administrator can delete it
Eddy
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Paul1202 0 Reputation points
2024-05-12T13:16:48.1766667+00:00 Hi, any news on this please ?
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