sandbox not working properly

Question

how can I redo my sandbox configuration for my VM?

This question is related to the following Learning Module

Answer 1

Hi jody le,

According to the provided screenshot as shown below, it seems you are experiencing difficulty creating a VM from the sandbox.

To address this issue, please follow the troubleshooting steps outlined below:

Step 1: Sign out from all tabs in your current browser and clear the cache files. Then attempt to log in again using your Learn ID credentials.

Step 2: Sign out from your current browser session and try logging in again using an incognito window or private browsing mode.

Step 3: Switch to a different browser and attempt to log in again.

Step 4: Try logging in with a new personal Microsoft email account into the learn path using a completely different browser. If you do not have one, create a new free Microsoft account. Note that you need to sign in with a Microsoft account, such as Office 365 or Outlook.com, for sandbox access.

Step 5: If you are still unable to create a resource due to insufficient permissions in the sandbox subscription, we recommend signing up for an Azure free account through the provided link https://azure.microsoft.com/en-us/free and creating a sandbox environment there.

Please refer to the link below for guidance on running Microsoft Learn training exercises in your own subscription:

https://learn.microsoft.com/en-us/training/support/use-your-own-subscription

If you find this information helpful, kindly express your acknowledgment by clicking the "Upvote" and "Accept Answer" buttons on the post.

Should challenges persist, please attach relevant screenshots for further assistance, ensuring all privacy details are concealed before posting.

Thank you.

Answer 2

Hi,

Your sandbox will expire automatically 1 hour after you activated it. Once expired, refresh (F5) the exercise page, click Verify to solve the puzzle, review permissions, etc., to Activate new sandbox.

The new sandbox will have fresh environment without the VM or any other resources you created previously.

Please click Accept Answer if the above was helpful. If something is unclear or you still need assistance, add a comment below with specific details, error message, screenshot(s), etc. and I will assist.

Thanks.

-TP

Answer 3

Hi jody le,

We value your active participation on the Microsoft Q&A forum.

In reference to TP's comment, it's important to note that the sandbox automatically expires one hour after activation. To reconfigure the sandbox settings, simply refresh the exercise page and initiate a new sandbox by selecting the "Activate sandbox" button, as illustrated in the screenshot provided below:

Please find the screenshot as shown below after activation of a new sandbox:

Following the activation of a new sandbox, you can proceed with the exercise outlined in the documentation within the one-hour timeframe.

Please be aware that there is a daily limit of 20 sandboxes, and new ones are only available on the following day. Furthermore, the sandbox is programmed to clean up resources upon completion of an exercise within a module. It is imperative to utilize the sandbox exclusively for training purposes on Microsoft Learn. Any other use is strictly prohibited and may result in permanent loss of sandbox access.

Should you find this information beneficial, we kindly ask you to acknowledge it by upvoting and accepting the answer provided.

Should you encounter any further difficulties, please feel free to share screenshots of the errors you are experiencing, and we will be more than happy to assist you.

(NOTE: Please conceal all your privacy details before posting).

Thank you.