How to change email inbox settings

Question

Hi,

How do I change email settings on shared inbox to view emails received before my account was set up my account

Kind regards,

Jobeth

Answer 1

Hi @Jobeth Teves ，

In Microsoft Outlook, you typically don’t need to change any settings to view emails in a shared mailbox once you have the necessary permissions.

A shared mailbox is a mailbox that multiple users can use to read and send email messages. These users can also share a common calendar and access the mailbox’s shared contacts. So, when a new member is added, they get access to all the existing emails in the shared mailbox.

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