I had issue during my free trail subscribtion and still have about 85$ on it not able to start my test VM

Question

I had issue during my free trail subscribtion and still have about 85$ on it not able to start my test VM

here is the error message

Failed to start virtual machine 'Master1'. Error: The subscription '' is disabled and therefore marked as read only. You cannot perform any write actions on this subscription until it is re-enabled.

Answer 1

Often, Azure sends an email if there's a problem with your account, so make sure to check the email associated with your Azure account. If you cannot find any details open a support request.

Navigate to Help + support in the Azure portal, and create a new support request.
Choose "Billing" as the issue type, and specify that you need to re-enable your subscription​

Answer 2

Hello, @Mostafa Ahmed !

Why did my Azure free trial subscription get disabled and how can I re-enable it?

For free trial subscriptions, there are two common scenarios where the subscription will be disabled to prevent accidental charges for usage beyond the credit and free services that are included:

• Azure credit has expired: At the end of 30 days, Azure disables your subscription.
• Spending limit has been reached: When your usage reaches the spending limit, Azure disables your subscription for the rest of that billing period.

You can reactivate your subscription in the portal:

1. Sign in to the Azure portal.
2. Go to Subscriptions and then select the canceled subscription.
3. Select Reactivate.

After your subscription is reactivated, there might be a delay in creating or managing resources. If the delay exceeds 30 minutes, contact Azure Billing Support for assistance.

Additional reading:

• Reactivate a disabled Azure subscription
• Why is my Azure for Students subscription disabled and how do I reactivate it?

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