Azure AI Vision Studio not authorizing account

AndFly3 0

I am trying to complete the following lab https://microsoftlearning.github.io/mslearn-ai-fundamentals/Instructions/Labs/04-face.html but every time I go to the Vision Studio it won't let me use a resource and the following error pops up. How do I fix this so I can complete the lab?

AI Error

navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-13T04:36:49.5366667+00:00
@AndFly3 Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

Please follow the below action plans and check if that helps:

Action Plan:

Please create the Azure Vision resource from the Azure portal.

Open the Azure Portal first and navigate to Azure AI Service and open your concerned vision resource and click on Go to Vision Studio option and check if that opens it.

Ensure that you have a minimum of Contributor RBAC role on your vision resource.

Try clearing all cache in the browser and check if that works.

Try with a different / incognito (private) browser session too and check if that helps.

Awaiting your reply.
AndFly3 0 Reputation points

2024-05-13T22:02:34.33+00:00

Using a private browser fixed it. Thanks!
AndFly3 0 Reputation points

2024-05-13T22:02:41.91+00:00

Using a private browser fixed it. Thanks!
navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-14T02:37:53.74+00:00

@AndFly3 Thanks for your reply. I am glad that the action plan of opening the browser in private mode fixed the issue. For the below answer, Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-14T02:38:15.33+00:00

@AndFly3 Thanks for your reply. I am glad that the action plan of opening the browser in private mode fixed the issue. For the above answer, please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
AndFly3 0 Reputation points

2024-05-16T16:29:47.1066667+00:00

Update: I have tried again for https://microsoftlearning.github.io/mslearn-ai-fundamentals/Instructions/Labs/05-ocr.html and nothing works. I've tried following all the instructions, including using a private browser, and I'm getting the same error again. What is the point of having these labs to learn Azure if following the instructions doesn't work?
AndFly3 0 Reputation points

2024-05-16T16:31:59.01+00:00

See above comment
navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-17T05:03:04.66+00:00
@AndFly3 Thanks for getting back. Below are the 2 action plans which you can try:

Do you have any proxy within your corp enviornment ? Could you please try it from a different network and check if that helps?

If the above plan doesn't help, please collect the browser HAR trace and share the HAR file in this thread. This will help us to identify the cause.

Awaiting your reply.
navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-20T03:57:30.42+00:00

@AndFly3 A quick follow-up to check if you had a chance to look at my above comment. Awaiting your reply.
AndFly3 0 Reputation points

2024-05-21T17:40:55.8+00:00

I am doing this from my home network, and there is no proxy. I have tried using my mobile hotspot, which did not work either.

console-export-2024-5-21_12-35-12.txt
navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-22T04:47:18.56+00:00

@AndFly3 Thanks for getting back. This is not the browser HAR format. Please collect the ***browser HAR trace **and then use the below option to save it.
*

*
*
Then rename it to .txt and then upload it here.
AndFly3 0 Reputation points

2024-05-23T12:19:29.97+00:00

I grabbed the wrong file on accident. Here is the correct one

portal.azure.com_Archive [24-05-21 12-35-00].txt
navba-MSFT 17,735 Reputation points Microsoft Employee

2024-05-23T14:45:51.2766667+00:00
@AndFly3 Thanks for sharing the HAR trace. Unfortunately, you didn't capture the HAR traces correctly for Vision studio. I don't see any requests in the HAR trace for the vision studio. See the below screenshot:

Action Plan:

Please try from the Edge Browser.

Please collect HAR traces again while reproducing the issue from vision studio by enabling the preserve log as shown below:

Awaiting your reply.

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Azure AI Vision Studio not authorizing account