My MCC cache server lost 7GB or 10Gb cached data every 4 or 5 hour

Question

I am work in a ISP, i configure Microsoft Connected cached in my ISP on UBANTU, but i lost my cached data every 4 or 5 hour or for one o two days i lost 70% my cached data, how to fix this issue???

Answer 1

Hello @Mohammad Sinan,

welcome to this moderated Azure community forum.

The issue you describe could be related to many misconfigurations, both on the edge and in the cloud.

I expect you are following this documentation.

Have you read through all the documentation and checked the common issues:

Because you use Azure IoT Edge and you share the 'check' information, I assume your edge solution is running as expected... you are able to deploy modules/containers and both the edge agent and edge hub modules are running seem to run as expected (check the logging).

if this is not the case, please read the specific Azure IoT Edge documentation first, and especially the EFlow documentation.

Also check the logging of the MCC module via

sudo iotedge logs [modulename] -f

where sudo is used to run it with elevated rights and -f are used to have a continuous logging.

Replace [modulename] with the name of your MCC module.

You need to investigate these steps first before a more specific reason can be found.

If this does not lead to a recognizable answer, please submit an issue at the Azure IoT Edge repo because this is the documented deployment mechanism. The team behind the repo should be able to give you more information.

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