Change the mobile no. from Azure Entra
Select user go to authentication methods
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.
email login is asking for mobile authentication, but no mobile linked to account
Kate Hamilton
0
Reputation points
Colleague is trying to login to email. She is being asked to authenticate using a code on her mobile, but she doesnt have that mobile any more. Multi factor authentication is disabled. How can I help her login?
1 answer
Sort by: Most helpful
-
Varun R 105 Reputation points
2024-05-13T15:27:39.3233333+00:00