Credentials/Transcript on MS Learn Profile not showing my completed certificates

Question

Hi,

I am facing issue with my profile. The transcript or credentials under my learn profile doesn't show my completed certifications. So I couldn't share with anyone my achievements. Whenever I click on Connect certification profile .I am getting this error as attached. But it was working correctly before but suddenly not sure. Please help!

Answer 1

Hi @Mahalakshmi Alagarsamy ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Transcript - Missing Exams or Certificates

Microsoft Certification - Missing Badge/Sharing

Microsoft Certification - Profile/MCID Assistance

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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Regards

Andreas Baumgarten